Back to on-line workshops.
New Employee Online Series

Next Course: March 5-8, 2007

Time:
8:00 am & 11:00 am (Pacific)
9:00 am & 12:00 pm (Mountain)
10:00 am & 1:00pm (Central)
11:00 am & 2:00pm (Eastern)

Course length: 60 minutes
Note:Mandatory two one hour sessions a day. There are course exercises and you should anticipate approx. 30-60 minutes of homework a day. The entire course fee will be charged for “no-shows” and any cancellations after the registration deadline date.
Deadline: 03/01/07

Course Description: This series of courses will provide the basics in order processing for new employees.

Audience: CMRs, Publishers and Vendors

Course Level: 1 - Ideal for professionals with less than two month’s of Yellow Pages experience.

Facilitators: Rachel Grimm, Training & Development Manager from YPA

Learn About:
  • The Yellow Pages industry, various types of Yellow Pages advertising and key elements to consider in creating an advertising program
  • The basics of Rates & Data rate-hold, future order start dates and directory version numbers
  • The basics of national order form and artwork transmittal
  • The basics of change, renumber, delete, header and verification transactions
  • How to create and respond to advice and query transactions

  • Benefits:
  • Receive a copy of the Yellow Pages Self-Study Module, a training manual, National Item Codes and Illustrations Quick Reference Guide and national order laminates.
  • Never leave your office
  • Get your questions answered
  • Conducted in real time
  • Work more efficiently

    Course Materials: Course materials and course reminders will be e-mailed to you the day prior to the course.

    System requirements:
  • Supports Windows (95, 98, ME, NT, 2000, XP), MAC (OS 9.x or later), Red Hat Linux, and Solaris (7 or 8) operating systems.


  • Microsoft Internet Explorer 4.x, 5.x, 6.x +, or Netscape Communicator 4.x +


  • Secure with end-to-end SSL encryption, password protection, meeting lock


  • Registration Information: Each registrant needs to complete a registration form.

    Register online - click here.

    Download the registration form (pdf)

    Mail to:
    Yellow Pages AssociationTM
    820 Kirts Blvd, Suite 100
    Troy, MI 48084

    Fax to: 248-244-0700

    Email to: Rachel.Grimm@ypassociation.org


    Price: Members = $850.00
    Non-Members = $1,425.00

    Contact Information: For more information, contact Rachel Grimm at 248-244-0711
    or email Rachel.Grimm@ypassociation.org.